Terms & Conditions


Terms and Conditions

This page explains the terms and conditions on which we supply any of the items listed on our website.

Please read these terms and conditions carefully before ordering any items. You should understand that by ordering any of our items, you agree to be bound by these terms and conditions.

In the case of any inconsistency between these terms and conditions and any content on our site, these terms and conditions shall apply.


Please click on the button marked "I Accept" on the order page if you accept these terms and conditions. Unfortunately, if you refuse to accept these terms and conditions, you will not be able to order any items from our site.

Please print a copy of these terms and conditions for future reference.



www.balticamber.ie is a site operated by Baltic Amber Design, which is registered in Ireland.

Baltic Amber Design's Company Registration Number is 424539.

Telephone: +353(0)860258866, +353(0)469435271.

email: info@balticamber.ie



By placing an order through our site, you subscribe that you are legally capable of entering into a binding contract and you are at least 18 years old.



Our site is intended for use by people resident in all countries. We endeavour to ship our items worldwide.



The item (s) will be at your risk from the time of delivery. Ownership of the item (s) will only pass to you when we receive full payment of all sums due, inclusive of delivery charges.



The price of any item will be as quoted on the website. These prices exclude delivery costs. That shall be added to the total amount due for item (s) purchased. Prices can change at any time. Changes will not affect orders already received prior to change. We are under no obligation to provide the item to you at an incorrect price, (if lower) if the pricing error is obvious and could have, within reason, been recognised by you as a mistake in pricing.

Payment for all items must be through PayPal. We have authorised PayPal as our payment service providers. These payment service providers host the transactions through our website. When you press 'submit payment' on our website, you will be redirected to PayPal where encryption and other security measures are in place to protect your information.

We do not view or store your sensitive information. You agree to notify us immediately of any unauthorised use or any other breach of security.

If we are delivering item (s) to you outside of Ireland, import duty and other duties and taxes may apply to your order. Baltic Amber Design will not be liable for the payment of such duties or taxes under any circumstances.



Vouchers may only be redeemed against items that are available at the time of you making your order. Vouchers are valid for a period of 12 months from the date of issue at which time they will expire. Following this the Voucher will be void. Vouchers may be redeemed against items of a higher price than the face value of the Voucher. In such case, the redeemer shall pay us the balance through PayPal. Vouchers cannot be exchanged for cash and are non transferable and non refundable. Where the value of the item for which the Voucher is redeemed is less than the aggregate value of the Voucher(s) presented, no refund will be provided. We can not accept any responsibility for lost, stolen, or damaged. Vouchers, as such, can not be refunded. Voucher quantities should be checked immediately upon receipt. Any mistakes must be notified to us immediately. We shall not be held responsible for shortage or loss of any Vouchers not notified to us within three days of delivery.




We provide Delivery Worldwide. Once your order is submitted it will be dispatched within 24 hours.

Shipping will usually take place within -

1-3 working days – Ireland

5-7 working days – UK and Europe

10-20 working days – Worldwide

If the product you wish to order is out of stock, we will e-mail you immediately to let you know of any possible delay.

If for some reason you are not happy with any purchased product, we guarantee to exchange or refund payment of the returned, unused item, within 7 days from the date of the delivery.

Before you send it back please e-mail us within 48 hours to let us know about the returning goods to make us aware of them and the issue of concern. Items should be returned in their original, undamaged packaging, complete with contents, within 14 days. Goods not meeting these criteria can not be refunded.


If we receive the returned merchandise in damaged condition, or the goods do not arrive to us, we will not be able to refund your money.

We do not refund shipping and handling.


You may cancel your order if we haven’t shipped the products already. We will process the refund within 3 days, upon receipt of your cancellation request.

It is important to note that no cancellation can be accepted once we have shipped out your order and we dispatch orders usually within a 24 hour period from receipt of orders.



All the opinions on our website are personal opinions only. The information is not intended as medical advice. Always seek advice from a qualified health care professional if you have any questions regarding a medical condition. Do not disregard professional advice or delay in seeking professional advice because of content found on this website.



We are required that some of the information or correspondence we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other correspondence that we provide to you electronically comply with any legal requirement that such communication be in writing. This condition does not affect your statutory rights.



All notices given by you to us must be addressed to Baltic Amber Design. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after e-mail is sent, or three days after the date of posting of letters. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address by us.



The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.



We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control. (Force Majeure Event).

Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues. We shall have an extension of time for performance for the duration of the event. We will use our reasonable endeavours to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.



Our Site may contain links to third party web sites. These links are provided solely as a convenience to Users and/or other users and not as an endorsement by the Company of the contents on such third-party websites. We have investigated these links at the time of posting but are not responsible for the content of linked third-party sites and do not make any representations or warranties regarding the content or accuracy of materials on such third party websites. If Users decide to access linked third party websites, Users do so at their own risk. You are reminded that different terms and conditions of use may apply to you as a user of such websites.



These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.



We have the right to revise and amend these terms and conditions from time to time.

You will be subject to the policies and terms and conditions in force at the time that you order items from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority or if we notify you of the change to those policies or these terms and conditions.



We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.

We are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. You should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. Never disclose data over the Internet in any manner unless you have satisfied yourself as to the security of the related technology/encryption. Please note that while we have security measures in place, we cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We use your email address to provide your order and dispatch confirmation or to contact you in case of order query. Such addresses are not used for any other purpose and are never shared with outside parties. If you sign up to our newsletter, you agree that we will email you with information from time to time. You can unsubscribe from this mailing list at any time.

For security purposes we collect and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.



Users may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public purpose.


Users may not use the site in order to transmit, distribute, store or destroy material in violation of any applicable law or regulation, in a manner that will infringe the copyright, trade mark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or that is defamatory, obscene, threatening, harassing abusive or hateful.



Baltic Amber Design or affiliates to this website take no responsibility for the accuracy of the information provided on this website. Use of such information is at the User’s sole risk. No member of Baltic Amber Design accepts any liability for any loss or damage of any nature, including, but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss arising whether in negligence or for breach of contract or other duty as a result of use of the website or reliance on information therein.

Baltic Amber Design use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the website. We accept no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. This does not affect your statutory rights as a consumer, nor does it affect your contract cancelation rights. We will take all reasonable precautions to keep the details of your purchase secure but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

We guarantee that any item purchased from us is of good quality and fit for all the purposes for which items of the kind are commonly supplied. Any condition, warranty, representation or other term concerning the supply of the items which might otherwise be implied into or incorporated in these terms and conditions or any contract, whether by statute, common law or otherwise, is hereby excluded to the fullest extent permitted by law.

Our liability for losses you suffer as a result of us breaking this agreement including deliberate breaches is strictly limited to the purchase price of the item (s) you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

This does not include or limit in any way our liability:

For death or personal injury caused by our negligence.
For fraud or fraudulent misrepresentation.
For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us. Should such losses result from a deliberate breach of these terms and conditions by us, that would entitle you to terminate the contract between us, including but not limited to:
Loss of income or revenue, loss of profits or contracts, loss of data, loss of business, waste of management or office time

However arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable ---

We do not guarantee that your computer monitor’s display of any colour of any item on our site will accurately reflect the colour of the actual item, and we shall have no liability for a item not being the same colour as shown on our site.

All items should be used under adult supervision. The item (s) should not be used on sleeping children. We shall not be liable for any injury or death caused by the carer of the child’s negligence.

All sizes, weights and measurements quoted on our site are approximate and we shall not be liable for any non-material difference in such size, weight or measurement.

There have been rare instances where items have caused rashes or exacerbated eczema. In such cases, you should discontinue use of the item immediately and seek medical help. You acknowledge this risk in using the item and agree that we shall not be liable in any way for any such reaction.

The items have been designed to comply with the health and safety laws of Ireland, but we do not warrant or represent that the items comply with any health safety or other legal requirement outside of Ireland.

We shall not be liable in any way for any degradation or damage to a item if you have not adhered to the care and maintenance instructions accompanying the item.

Baltic Amber Design are not medically or scientifically trained and have not therefore carried out any medical, scientific or other investigation into the efficacy of our items. We do not guarantee any particular result from any persons using a item.

Baltic Amber Design accepts no liability for injury resulting from the use or misuse of any and all of their products.



Contracts for the purchase of items through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation will be governed by Irish law. Any dispute or claim arising out of or in connection with such contracts or their formation shall be subject to the non-exclusive jurisdiction of the courts of Ireland.