Once your order is submitted it will be dispatched within 24 hours. You may cancel your order if we haven’t shipped the products already. We will process the refund within 3 days, upon receipt of your cancellation request.

Shipping will usually take place within - Ireland 1-3 working days; UK and Europe 5-7 working days; Worldwide 10-20 working days.

Baltic Amber Design does not pass-on personal information to any other company. When placing an order with us, your personal information is encrypted via Paypal's secure server.